Shipping Policy

SRP International is committed to delivering massage chairs, leg massagers , portable massager fitness equipment, and wellness products safely and on time. This Shipping Policy explains our delivery methods, timelines, charges, and procedures.

1. Shipping Coverage

We deliver across all over India.

Remote locations may have extended delivery time.like Manipur and Nagaland

2. Delivery Time

Estimated delivery timelines:

Massage Chairs & Large Fitness Machines: 2–5 business days

Massagers & Small Products: 1–3business days

Delivery times may vary depending on:

Location

Order volume

Courier partner availability

Festivals, holidays, or unavoidable delays

We always try to deliver your product as quickly as possible.

3. Shipping Charges

FREE Shipping on most products across India.

Large or heavy products (like premium massage chairs or treadmills) may have additional handling charges based on location.

If any charges apply, they will be clearly shown at checkout.

4. Order Processing Time

Orders are processed within 12 hours after payment confirmation.

Once the product is shipped, you will receive:

Tracking link

Courier details

Estimated delivery date

5. Delivery & Installation

For large items like massage chairs and treadmills:

Free installation is provided in most serviceable locations.

Our technician will visit after delivery for setup and product demonstration.

6. Delivery Attempts

The courier partner will make 2–3 attempts to deliver your order.

If the customer is unreachable or unavailable, the product may be returned to our warehouse.

Re-delivery can be arranged but may involve additional charges.

7. Damaged or Wrong Product Delivery

If you receive:

A damaged product

A defective item

A wrong model

You must inform us within 48 hours of delivery.

We will arrange a replacement or service support after verification.

8. Packaging & Handling

All products are securely packed using:

Protective cushioning

Heavy-duty cartons

Shock-resistant material

This ensures your product reaches you safely.

9. Tracking Your Order

You can track your order through:

Courier tracking number

Tracking link sent to your email/SMS

Customer support assistance

10. Contact for Shipping Queries

SRP International – Customer Support

???? Mobile: [8368379231]

???? Email: [srpimternational1988@gmail.com]

???? Address: [C-88 Ground Floor, Unit A2 , Noida sector-65, Gautam Buddha Nagar-201301]