Terms & Conditions
Welcome to SRP International. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services or placing an order.
1. General Information
These Terms & Conditions govern your use of:
SRP International website
Online store & product purchases
Services including installation, support, and warranty
By using our platform, you accept these terms. If you do not agree, please avoid using the website or purchasing our products.
2. Product Information
SRP International offers massage chairs, massagers, fitness equipment, and wellness products.
We aim to display product details, specifications, images, and pricing accurately.
However, minor variations in:
Color
Design
Model updates
Packaging
may occur due to manufacturing improvements or screen differences.
3. Pricing & Payment
All prices listed on our website are inclusive of taxes as mentioned.
Prices may change without prior notice.
Orders will be processed only after full payment confirmation.
Secure payment gateways are used for online transactions.
4. Order Confirmation
When you place an order:
You will receive a confirmation message/email.
SRP International reserves the right to cancel or refuse any order due to:
Out-of-stock product
Payment issues
Incorrect pricing
Suspected fraud
Refunds will be processed as per our refund policy if cancellation occurs from our end.
5. Shipping & Delivery
Delivery timelines may vary based on location and product type.
Please refer to our Shipping Policy for detailed information.
6. Installation & Service
For massage chairs, fitness machines, and large appliances:
Free installation is provided in most serviceable locations.
A technician will visit to assemble and demonstrate the product.
Service and repairs are handled as per warranty terms.
7. Warranty Terms
Most SRP International products include:
1-Year Parts Warranty
10-Year Service Warranty
Warranty covers manufacturing defects only.
It does not cover:
Physical damage
Misuse or improper installation
Water damage
Unauthorized repairs
8. Return, Replacement & Refund
Returns are accepted only under specific conditions.
Please refer to our Refund & Return Policy for complete details.
9. Use of Products
All SRP International products should be used as per the instruction manual.
The company is not responsible for:
Injury due to improper use
Damages caused by unauthorized modifications
Health issues arising from excessive or incorrect usage
Consult a doctor before using massagers if you have medical conditions.
10. Limitation of Liability
SRP International is not liable for:
Indirect or incidental damages
Loss of profit or data
Misuse of products
Service delays due to external factors (weather, transport issues, holidays)
11. Intellectual Property
All content on this website, including:
Text
Images
Logos
Branding
Product descriptions
is the property of SRP International and may not be copied or used without permission.
12. User Responsibilities
By using our website, you agree to:
Provide accurate information
Not misuse the website
Not attempt unauthorized access or damage
13. Privacy & Data Protection
Your personal information is handled as per our Privacy Policy.
We do not sell or share your data with unauthorized third parties.
14. Policy Updates
SRP International may update these Terms & Conditions at any time.
Changes will be posted on this page with the updated date.
15. Contact Information
For any queries regarding these Terms & Conditions:
SRP International – Customer Support
???? Mobile: [8368379231]
???? Email: [srpinternational1988@gmail.com]
???? Address: [ C-88, Ground Floor, Unit A2, Noida sec-65 Gautam Buddha Nagar-201301]